Dining Services receives support for Information and Technology Services primarily from Housing & Dining Technology Services(HDTS), with the exception of the BBTS Cash Registers. Please refer to Policy 128 for information on BBTS support. Work orders submitted online will be responded to within one business day. Requests for new or upgraded software on employee computers must be approved by the employee’s direct supervisor. All requests for new computers must be approved by the Executive Director of Dining Services. These requests can be made thru e-mail. Whenever possible, HDTS will schedule server maintenance on weekends. HDTS will email notification of any scheduled maintenance.
Please follow Dining Policy & Procedure #118.
In order to efficiently complete work orders and track repairs, it is imperative that all maintenance is coordinated through the School Dude system. This will also help in communication back and forth between the requestor and the maintenance team. All work orders must be submitted by the operation requesting the repair*. If the request is an emergency call Keith immediately for help, then enter the work order as soon as possible. Requests made face to face or over the phone that are not an emergency will not be completed until they are submitted via School Dude.
Please follow Dining Policy & Procedure #106.
To submit a request click here: