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Policies and Procedures

Latest Update: January 2017

Click on the Section to take you to the Policies then click the on the policy for the pdf version



 

 

100: Customer Theft Procedures- November 2016
101: External Discount Policy- November 2016
102: Processing P-Cards thru Black Board- November 2016
103: Processing Credit and Debit Cards- November 2016
104: Reserving The Junction Conference Room - November 2016
105: Reserving the Walnut Room or the Hub - November 2016
106: Work order procedures- November 2016
107: Drink Policy for TSC Staff- November 2016
108: Emergency Procedures- October 2014
109: Residential Dining Takeout Policy- November 2016
110: Money Handling Procedures- July 2016
              110a: Safe Combination Agreement
              110b: Daily Cash Delivery & Return Schedule

111: Misuse of Traditional Meal Plans - November 2016
              111a: Misuse of Traditional Meal Plans -
                        Student Information Form

112: Right to Refuse Service / Service Animals - January 2016
113: Specific Operations Donations – November 2016
              113a: Specific Operations Donation Request Form

114: Reserving The Junction or The Depot for Events- November 2016             114a: The Junction and Depot Reservation Application

115: Speaking with the Press or Students- November 2016
116: Customer Service Block Meal Plan Usage- November 2016                       116a: Customer Service Block Meal Plan Log

117: Charity Collection Containers- November 2016
118: IT Support Requests- November 2016
119: BlackBoard Transaction System-Cash Register Support Requests- November 2016
120: Interdepartmental Transfers – November 2016
121: Vehicle Accident Reporting – November 2016
122: Handling of Food Poisoning Complaints - November 2016
              122a: BRHD Food borne Illness Complaint Form
123: Cell Phone and Electronic Device - January 2017
124: Radio Policy - October 2013
125: Use of University Vehicles - November 2016
126: Counterfeit Bills - November 2016
127: Concessions - Cash Handling Procedure - August 2016
128: Handling of Dietary Restrictions - November 2016
              128a: Allergen Warning Sign
129: Children Pricing in AYCE Locations - November 2016
130: Groups thru The Marketplace - November 2016
131: Takeout Containers - January 2016




 

200: Employee Discounts on Purchases- December 2016
201: Employee Meals-December 2016
202: Missing Punches- December 2016
203: New Hire Paperwork- December 2016
              203a: New Hire Paperwork Instruction Sheet - December 2016  
              203b: Demographics Form - December 2016

204: Overtime Policy- January 2011
205: Employee Accident- June 2017
                 205a: Dining Services Accident Report June 2017

206: Food Handler’s Policy- December 2016
207: Overtime / Comp Time Policy- May 2015
208: Disciplinary Action Policy and Procedures- December 2016
              208a: Verbal Warning Form
              208b: Written Warning Form
              208c: Probation Form
            208d: Termination Form

209: Approval of Employee Hours Worked- September 2015
210: Pay Scales for Hourly - Non-benefited Employees- January 2016
211: Cell Phone Policy – August 2013
             211a: Communication Allowance Request Form

212: Dining Services Lost and Found- September 2012
213: Contract Employee Disciplinary Actions- September 2011
214: Exempt Employees Leave and Hours Worked- May 2015
215: Dress Policy- August 2014
216: Dining Services Termination List- August 2011
217: Non-Employee Accident Procedures- August 2014
             217a: Accident Report Form

218: Travel Request Policy – April 2016
              218a: Travel Request Form

219: Handling and Reporting of Tips – January 2013
              219a: Tip Reporting Form

220: PCI Compliance Training – January 2016
221: Payroll Processing - October 2013
222: Overpayment Procedure- October 2013
223: Nonexempt Hours - December 2016
224: Interoperation Employee Transfers - February 2016
225: New Employee Processing Through Banner - October 2014
226: Requirements for Driving USU Vehicles - December 2014

 

300: Processing of Invoices- April 2011
301: Process for Monthly Projections- February 2016
302: Bid Process- October 2012
              302a: Bid Process Form

303: Monthly COGS Inventory- January 2012
304: Donations Policies and Procedures- December 2016
              304a: Donations Form

305: P-Card Purchases – April 2015
306: Procedure for Policies and Procedures- October 2014
307: Traditional Meal Plan Exemptions- July 2011
308: Block Meal Plan Refunds- April 2014
309: Posters and Advertising in Dining Services- September 2013
310: Steam Outage Week – April 2015
311: Marketing Promotions and Events - June 2015
312: Club Sports Sponsorship – August 2016
              312a: Club Sports Sponsorship Donation Request Form

313: Graphics Design Work – August 2015
               313a: Graphics Design Order Form

314: Key Requests and Key Policy - January 2016
315: Housing and Res Life Pepsi Donations and other Donations –                     October 2014
              315a: Housing and Res Life Donation Form

316: USU/SA Pepsi Donations and other Donations - October 2014                       316a: USU/SA Pepsi Donation Form

317: Key Policy – August 2013
318: Use of Dining Services’ Popcorn Machine – August 2013
319: Process for Tracking and Reconciling Traditional Meal Plans –                   October 2013
320: Process for Tracking Block Meal Plans – October 2013
321: Change of Traditional Meal Plan Exemption - April 2014                                   321a: Change of Traditional Meal Plan Application

322: Utilizing Surveys - October 2014
323: Accounting for Rebates and Checks from Vendors - November 2014
324: Dining Services Contact List - January 2016




 

400: Bakery or Commissary New Item Request- May 2016
                400a: Bakery and Commissary New Item Request Form

401: Bakery Delivery Policy- May 2016
402: Bakery Delivery Policy Summer – October 2012
403: Commissary Product Handling Procedure – November 2012
404: Bakery Product Handling Procedure – August 2013
405: Commissary and Warehouse Operations and Delivery Procedures -           May 2016




 

500: Procedure for Wedding Cake Orders – October 2012
                    500a: Wedding Cake Consultation Form

501: Bakery Ordering Procedures and Guidelines – October 2012
502: Taste Tests Policy and Procedures – May 2017
503: Multicultural and International Student Event Policy – November                 2012
504: Skyroom Take Down for Catered Events – September 2013
505: Bakery Delivery Truck Usage – September 2013
506: Use of The Hub for University Catering Events – September 2013
507: Off Campus Catering within R555 - April 2014
508: Fundraising Events in the TSC and Patio Areas - February 2015